Problem solving is not something we’re all equipped to do. Rather than thinking about the solution that might be right in front of our eyes, some of us prefer to panic, and end up making impulse decisions that put them in a worse position.
In business, trust is so important. While it’s now a very common way to buy what you need, customers are still wary of shopping online and won’t part with their cash just anywhere. They want to know that you are who you say you are, they will get what they’ve paid for and you’re not […]
When you’re operating on the margins it can be really important to hold on to those regular, reliable customers that you have. What’s better still is when those faithful few put the word out to their families and friends and you get spin-off business that you weren’t really expecting and hadn’t dared to budget for.
Keeping your customers happy isn’t rocket science, so if your customers aren’t currently shouting from the rooftops about how much they love your business, you could probably do with making a few changes to how you operate. This quick guide will give you some easy pointers on what you can do to keep your customers […]
Corporate Social Responsibility or CSR is something that all businesses, no matter how big or small, should be aware of. It refers to when companies conduct their business in an ethical way, so, for example, it means that they consider their social, economic, and environmental impact and human rights.
In any business, one of the major things that you are going to need to master is that of hiring people. You are always going to need employees to help your business operate and ultimately grow, and so you want to make sure that you find the right kind of people to do so.
If you’re lucky you’ll be running one of those businesses where all you’re going to need to get started will be a ballpoint, a pad of paper and your packed lunch.
Some of my friends seem to think that because I’m a modern woman I’m free to work every waking hour, without any commitments to my family or around the home.
Like the changing of the guard, every business will have certain moments that come around once but every 5 years or so. A mass hiring or new employees can happen less than every 5 years but this is due to your growth, expansion to new territories and possibly recovering from an economic shock.
There’s a lot of talk about how much shopping is done online these days, but the truth is that the majority is still carried out “in real life.” And there’s more good news if you’re a store owner, too — while internet shopping is most definitely here to stay, people are making a slow return […]